Where Does Amazon Chime Store Logs and Settings?
Amazon Chime AppData logs, cache and settings on Windows and macOS.
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Amazon Chime files meeting logs, cache and settings in Roaming AppData on Windows, with macOS equivalents in Application Support. Recordings live in the cloud, not here.
Support tickets want logs, not settings. Grab the log folder before restarting a broken call.
Where Amazon Chime stores this, by platform
%APPDATA%\Amazon Chime
Logs plus cache and settings inside; exact log names rotate per session. Meeting recordings stay cloud-side. Copy logs promptly since rotation prunes old calls.
~/Library/Application Support/Amazon Chime
Same layout as Windows. Logs here unblock most support escalations.
Frequently asked questions
Where are Amazon Chime recordings?
In the Chime cloud console, not the folders above. Local files hold logs and cache only.
Which Chime files help support tickets?
The rotating log files inside the paths above. Send the set covering the failed call window.
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