Where Does Accor Store Bookings and Points?
Accor keeps bookings and ALL points in your account with the phone holding session cache in a private sandbox.
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Accor bookings live server-side. Reservations, points, and status attach to the ALL loyalty account. The sandbox holds login session and cached pages.
Status nights and points accumulate identically on every logged-in device. Mobile key features pair with hotel locks through the account, not the phone. Both phones agree after login.
Where Accor stores this, by platform
/data/data/com.accor.appli.hybrid
Private sandbox for session and cached pages. Bookings and points are account-side. Email confirmations backstop the app.
/var/mobile/Containers/Data/Application/<guid>/Documents
Sandboxed container with the same ALL account archive. Status syncs after login. Reinstalls only reset login state.
Frequently asked questions
How do I move Accor to a new phone?
Log in on the new phone. Bookings, points, and status nights sync from the ALL account. The sandbox held cached pages that rebuild on first browse.
Are Accor bookings available offline?
Open the booking from the app after logging in. Confirmation details cache after first view. Email confirmations carry the same records as permanent backup.
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