Where Does Citymapper Store Places and Trips?
Where the Citymapper app keeps places and trips on Android and iPhone, and what the account holds. See the folder table below.
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Citymapper pairs account places with device transit data. Your login holds home, work, and saved trips. The phone caches maps, timetables, and live departures.
Same email means same commutes. Exact cache names shift with city packs. Keep location on for live ETAs. If places vanish, check the login method first. A phone number versus email split is the usual duplicate empty profile cause with transit apps. When in doubt, verify paths inside the app before trusting a remembered folder. Screenshots of settings help when support asks for reproduction steps later.
Where Citymapper stores this, by platform
/sdcard/Android/data/com.citymapper.app.release
Places follow your Citymapper login. Phone holds map cache plus recents. Timetables download per city where offered. Match the login method exactly.
On My iPhone/Citymapper
Trips live in the Citymapper container plus cloud. Sign in to restore places. Phone reinstall never touches shared transit or cloud commutes.
Frequently asked questions
How do I move Citymapper places to a new phone?
Sign in on the new phone and places return from the account. Phone holds login, map cache, and recent searches. Saved commutes read from cloud. Check the profile before wiping, since a second email shows empty and hides premium cities.
Does Citymapper back up my places?
Yes, in the cloud account once saved. The phone holds a working copy plus offline timetables where downloaded. Reinstalls restore the same places after sign in. Screenshot commute steps for tunnels without signal.
Notice an outdated path? Let us know.