Where Does Getsafe Store Policies and Claims?
Getsafe keeps policies, claims, and documents in your account with PDFs per policy. Download documents from the app for your records.
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Getsafe manages insurance entirely in the app and account. Policies, riders, claims, and correspondence live server-side, with PDFs generated per document for downloads. There is no paper folder and no local archive.
That makes the account the whole story: new phones restore everything on login. Download policy PDFs yearly anyway; landlords, banks, and visa offices want files, not app screens. Keep claim photos until payouts land, since reopened cases ask for them again. Update addresses promptly; coverage follows the registered home, not the old flat.
Where Getsafe stores this, by platform
Getsafe app > Policies (account documents)
Policies and claims sync via account. Exact folder names may vary by version. Download policy PDFs yearly for landlords and lenders.
Getsafe app > Policies (account documents)
Same account model as Android. File claims with photos in-app and track them there. Reinstalls restore on login.
Frequently asked questions
How do I download my policy documents?
Open the policy in the app and look for the documents or download option. Save each PDF to cloud storage with a clear name. The app shows live coverage; downloaded files prove it to landlords and lenders.
How do I file a claim?
Report it in the app under claims with photos and a description. Track status in the same section. Policy documents and claim correspondence both live in the account, so nothing arrives by post by default.
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