Where Does Jira Store Issues and Boards?
Where Jira keeps issues in cloud plus mobile cache on Android and computers. Exact folders are covered below.
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Jira is issues cloud with device viewing. Projects, boards, and automations live in your site account. Phones and computers cache views and attachments.
Same email plus site means same backlog. Exact cache names shift with Software versus Service builds. Keep online during edits so versions upload. If issues vanish, check the site picker first. A personal trial twin is the usual empty backlog cause. Check the in app storage readout when sizes look wrong on different releases. When in doubt, verify paths inside the app before trusting a remembered folder.
Where Jira Issues stores this, by platform
%appdata%\Jira (cache, issues in cloud)
Issues follow your Jira site login. Devices hold views plus attachment cache. Workflows live in cloud. Match the email and site exactly.
/sdcard/Android/data/com.atlassian.jira
Boards live in the Jira container plus cloud. Sign in to restore sites. Reinstalls never touch cloud history or automations.
Frequently asked questions
How do I move Jira issues to a new device?
Sign in on the new device with the same email and sites return from the cloud. Devices hold login and view cache only. Issues read from account. Check the site URL before wiping, since a second trial shows empty and hides workflows.
Does Jira keep issue history?
Yes, in Jira cloud with full issue history per project. Devices hold a working copy plus attachment cache. Boards rebuild after sign in. Export CSVs from filters for records, since devices never hold the master backlog alone.
Notice an outdated path? Let us know.