AndroidiOS

Where Does JustCall Store Recordings?

JustCall sales dialer recordings and SMS on desktop and mobile, cloud workspace first.

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JustCall runs sales calling and SMS from a cloud workspace with desktop, mobile and browser clients. Numbers, campaigns, triggers and recordings live in the account.

Local folders keep tokens and UI cache. Managers control retention and roles centrally. Missing history almost always means filters or permissions, not missing files.

Where JustCall stores this, by platform

Android
/storage/emulated/0/Android/data/[justcall-package]/files

Workspace calls and SMS sync after login. Use dashboard filters before assuming loss. Local cache is safe to clear on misbehavior.

iOS
/var/mobile/Containers/Data/Application/<guid>/Documents

Same account model on iOS and desktop. Campaign assignments decide visibility. Keep role permissions current for exports.

Frequently asked questions

Where do I find JustCall recordings?

Open the JustCall dialer history or web dashboard with the right role. Play, download or coach from there. Local app data never holds the team archive.

How do I move JustCall to a new device?

Sign into the same workspace on the new device. Numbers, campaigns and workflows follow the account. Reinstalls only clear session cache.

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