Where Does Lucidchart Store Diagrams and Cache?
Where Lucid desktop keeps cache on Windows and macOS, while diagrams live in cloud workspaces. See the folder table below.
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Lucidchart is diagram cloud with a desktop shell. Your workspaces, documents, and data links live in the Lucid account. The computer holds login, preferences, and cached thumbnails.
Folder names carry Lucid or Lucidchart labels under standard roots. Exact depth shifts with releases. When editors load forever, stale tokens are common. Clear cache, rejoin from the dashboard, and sign back in. Revision history stays in cloud regardless of local wipes. When in doubt, verify paths inside the app before trusting a remembered folder.
Where Lucidchart stores this, by platform
%appdata%\Lucidchart
Login and thumbnails live here. Clear cache to fix loads while keeping login. Delete the whole folder closed for a full reset and fresh sync.
~/Library/Application Support/Lucidchart
Same layout under Application Support with Lucid in the name. Diagrams stay in cloud workspaces. Use Go to Folder since Library hides.
Frequently asked questions
How do I fix Lucidchart stuck on loading?
Clear the Lucid cache folders under Roaming or Application Support, then sign in again. Diagrams, templates, and data links live in your Lucid cloud workspaces. Only login and cached thumbnails vanish locally, which rebuild on next open.
Does clearing Lucid cache delete my diagrams?
No. Lucid streams diagrams from your workspaces. The desktop wrapper caches covers and login. Deleting cache logs out at worst but never deletes a diagram. Reopen from the dashboard after clearing.
Notice an outdated path? Let us know.