Where Does mySugr Store Diabetes Data?
mySugr logbook on the account with meter imports and PDF reports.
Last updated
mySugr (Roche) keeps the diabetes logbook (glucose, insulin, carbs, photos, notes) on the account with per device cache for offline logging. Bluetooth meters and CGM integrations import directly into the same diary.
Reports are the portable layer: PDF and CSV exports go to Files, mail or the care team. The account holds the canonical history; the phone holds convenience copies. Reinstalls restore years of logs on login in minutes.
Where mySugr stores this, by platform
Account cloud (logbook) plus app cache and meter pairings
Log offline; entries sync when connected. Pair meters per phone. Clearing app data drops cache; the logbook returns on sign in. Export PDFs before appointments.
Account cloud (same synced logbook on iPhone)
HealthKit bridges selected categories where enabled. Pro features follow the subscription. Deleting the app clears cache only; history is account bound.
Frequently asked questions
how do I share mySugr data with my doctor
Generate the PDF report in-app and send it through mail, Files or direct sharing. The report covers the selected period with graphs. Keep exported copies for your own archive too.
do mySugr entries survive reinstalling
Yes on the same account. Sign back in and the full logbook returns. Only unsynced offline entries from minutes before the wipe risk loss.
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