Where Does Okta Verify Store Accounts?
Okta Verify holds enrolled MFA accounts device-bound with offline one-time codes. Re-enroll each account on a new phone; codes never transfer.
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Okta Verify binds accounts to hardware. Enrolled MFA profiles with secrets and push tokens live in protected app storage, deliberately non-exportable. That device binding is the security model, not a missing feature.
Migration means re-enrollment per service before wiping the old phone. Admins can reset factors centrally when self-service fails. Exact behaviors may vary by version and policy; organization rules decide whether biometrics or PIN guard the app. Number matching blocks accidental approvals on the go.
Where Okta Verify stores this, by platform
Okta Verify app > Accounts (device-bound)
Accounts device-bound by design; no export exists. Re-enroll per service on new phones. Keep recovery codes from each setup for lockouts.
Okta Verify app > Accounts (device-bound)
Same device-bound model as Android. Offline codes work without signal. Remove old devices from each service after moves.
Frequently asked questions
How do I move Okta Verify to a new phone?
Sign into each service and enroll the new phone under security settings, then remove the old device. Push approvals and offline codes move only by re-enrollment. Screenshot recovery codes during setup; they rescue locked accounts.
Do codes work without internet?
Yes. Time-based codes generate offline from the enrolled secret, so basement server rooms still authenticate. Push approvals need connectivity. Keep the device clock accurate; drifted time breaks codes silently.
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