Where Does the ORTEL MOBILE App Store Data?
ORTEL MOBILE credit lives in private storage under E-Plus platform IDs on Android and iOS. Balances sync from servers after login.
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ORTEL MOBILE runs on the E-Plus platform with per OS client IDs. Private databases hold login session plus prepaid cache. Balances recompute from servers on login. The location matters because the session keeps credit visible. Cached counters build up between logins.
iOS adds a per install GUID. Keep credentials ready before switching phones. Android uses the client string while iOS uses a shorter bundle. Same family as sibling brands with per OS suffixes. Deleting storage while logged in ends the session. Check credit inside the app after relogin.
Where ORTEL MOBILE stores this, by platform
/data/data/de.eplus.mappecc.client.android.ortelmobile
Private session and credit cache for the verified Android client ID. Balances sync from servers; local holds tokens.
/var/mobile/Containers/Data/Application/<guid>/Documents
GUID container for the iOS bundle (App Store ID 1223903573). Note the string differs from Android.
Frequently asked questions
Does Ortel credit survive reinstall?
No. Credit and options sync from Ortel servers after login. Local data holds session and cached counters. Reinstall and sign back in. Keep credentials ready. Balances recompute from servers on login.
Why do Ortel IDs differ by platform?
Android uses the mappecc client string while iOS uses a shorter ortelmobile bundle. Same E-Plus family as AY YILDIZ and ALDI TALK with per OS suffixes.
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