Where Does the otelo App Store Data?
Mein otelo keeps contracts in private storage on Android and iOS under Vodafone ownership. Contracts sync from servers after login.
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Vodafone brand otelo runs one android ID with a Mein otelo iOS twin. Private databases hold login session plus contract cache. The location matters because the session keeps contracts visible. Cached overviews build up between logins. Usage recomputes from servers.
iOS adds a per install GUID. Keep credentials ready before switching phones. Folder copies never transfer login. Clearing cache can settle stale consumption. Full storage clear logs you out. Bills return after relogin. Check consumption inside the app.
Where Mein otelo stores this, by platform
/data/data/de.otelo.android
Private session and contract cache for the verified otelo Android package. Contracts sync from servers; local holds tokens.
/var/mobile/Containers/Data/Application/<guid>/Documents
GUID container for Mein otelo (App Store ID 1032250227). Re login restores contracts.
Frequently asked questions
Do otelo contracts survive reinstall?
No. Contracts and bills sync from otelo servers after login. Local data holds session and cached overviews. Reinstall and sign back in. Keep credentials ready. Folder copies never transfer login.
How do I fix stale otelo data?
Clear cache from system settings for stale consumption. Full storage clear logs you out. Bills return after relogin. Check consumption inside the app after relogin. Keep credentials ready.
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