AndroidiOS

Where Does the OTTO App Store Data?

OTTO keeps login session and catalog cache in private storage on both phones. Cart syncs with the account.

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Hamburg retailer OTTO keeps login session and catalog cache in private app storage on each phone. Android and iOS use different package strings from platform history. The folders look unrelated, yet both hold session plus cached images.

Cart and orders live with the account on servers. Points sync with the same login. Local files matter only for session and media. A manual copy misses the session and forces a fresh login. Deleting storage while the app runs ends the session at once. Check orders inside the account view before wiping, then sign back in.

Where OTTO stores this, by platform

Android
/data/data/de.cellular.ottohybrid

Private session and catalog cache for the verified hybrid package. Orders sync from OTTO servers after login.

iOS
/var/mobile/Containers/Data/Application/<guid>/Documents

GUID container for the iOS shop bundle (App Store ID 404844644). Note the string differs from Android.

Frequently asked questions

Do OTTO orders transfer phones?

Log into the same OTTO account on the new phone. Cart and orders sync from servers after login. Points sync with the same account. Local data holds session and image cache only, so no folder copy is needed for the move.

Why do OTTO IDs differ?

Android and iOS builds kept different package strings from platform history. The shop function is the same on both. Confirm the installed ID in system app info when following a guide.

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