AndroidiOS

Where Does the Postident App Store Data?

Postident by Deutsche Post keeps login case session and eID state in private storage on Android and iOS.

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Postident handles video and eID identification for banks and insurers. The app runs under the Deutsche Post ID on both mobile OSes with case deep links. Cases live server side under case IDs. Local data holds session and progress. The path matters for resume issues after reinstall.

Short package guesses fail on device. Use the full deutschepost string from the Play listing. Cases expire server side, so finish open identifications before switching phones. Reopen the same case link on the new phone. Clearing the folder while a case runs drops local progress.

Where Postident stores this, by platform

Android
/data/data/de.deutschepost.postident

Private session and case state for the verified Deutsche Post package. Cases live server side under case IDs; local holds progress.

iOS
/var/mobile/Containers/Data/Application/<guid>/Documents

GUID container for Postident (App Store ID 999762739). Reopen the case link after reinstall to resume.

Frequently asked questions

Do Postident cases transfer to a new phone?

No. Cases live server side under a case ID and the app deep links postident://cases/{caseId}. Local data holds session and progress. Reopen the same case link on the new phone.

What is the exact Postident package name?

The real ID is de.deutschepost.postident, not the shorter guess. iOS App Store ID is 999762739. Quote the full string; the short form finds nothing. Clearing the folder while a case runs drops progress, so finish open cases first.

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