Where Does the Triodos App Store Data?
Triodos Banking DE keeps login session and cached documents in private storage on Android and iOS builds.
Last updated
Triodos Deutschland runs under de.triodos.banking.app on both mobile OSes. Private storage holds login session plus document cache. Values and impact data come from servers. The local copy speeds up the overview and keeps recent PDFs handy. It cannot restore access on its own.
iOS paths add a per install GUID. Keep login credentials plus second factor ready before switching phones. Folder copies never transfer the session. Export statements from inside the app before wiping. Check the document list inside the app after login.
Where Triodos Bank stores this, by platform
/data/data/de.triodos.banking.app
Private session and cache for the verified Triodos DE package. Accounts sync from servers; local holds tokens and cached docs.
/var/mobile/Containers/Data/Application/<guid>/Documents
GUID container for the same bundle (App Store ID 1629382814). Re login restores everything.
Frequently asked questions
Do Triodos accounts survive reinstall?
No. Balances and impact reports sync from Triodos servers after login. Local data holds session and cached PDFs. Reinstall and sign back in. Clearing the folder while the app runs ends the session and drops cached views.
How do I back up Triodos statements?
Export statements as PDF from inside the app before wiping. Manual copies miss encrypted stores. Impact investment overviews recompute server side. Keep the PDFs outside the app so a reinstall cannot touch them.
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