AndroidiOS

Where Does MyDyson Store Purifiers and History?

Where the MyDyson app keeps purifiers and history on Android and iPhone, and what the account holds.

Last updated

MyDyson links purifiers and vacuums to your account. Hardware senses and runs schedules. Cloud holds history and homes. The phone renders control and graphs.

Same login means same machines. Exact cache names vary by Dyson Cool versus Vacuums generations. Keep devices online during swaps so recent hours upload. If history thins, check the login email first. A social versus email login split is the usual duplicate account cause. When in doubt, verify paths inside the app before trusting a remembered folder.

Where MyDyson stores this, by platform

Android
/sdcard/Android/data/com.dyson.dysonlink

Machines follow your MyDyson account. Phone holds login and graph cache. Purifiers link over WiFi. Match the login method exactly.

iOS
On My iPhone/MyDyson

Devices live in the MyDyson container plus cloud. Sign in to restore rooms. Phone reinstall never touches purifier link or cloud trends.

Frequently asked questions

How do I move Dyson purifiers to a new phone?

Machines, rooms, and schedules follow your MyDyson account. Sign in on the new phone with the same login. Purifiers link over WiFi to the account. Verify the home before wiping, since a second account shows empty and looks like loss.

Does MyDyson back up air history?

Yes, in the cloud account for the covered window. The phone holds login and graph cache. Air trends rebuild after sign in. Export reports from the account for records, since the phone never holds the master copy.

Notice an outdated path? Let us know.