Where Does Groundwire Store SIP Accounts?
Groundwire keeps SIP accounts and call history in app private storage, with credentials provisioned from the PBX rather than typed files.
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Groundwire is a business softphone, so the PBX owns the truth. Extensions, voicemail, and routing live server side. The phone holds registration state, call history, and audio settings in app private storage.
That split makes migrations boring in a good way. Reprovision with the same credentials and the extension returns. Local history stays behind, which matters for callback lists. Confirm the exact app data entry on your device, since package naming varies, and keep provisioning details somewhere safe.
Where Groundwire stores this, by platform
/storage/emulated/0/Android/data/<Groundwire package>
Registration state, history, and audio settings. Browse Android data for the Groundwire entry since the exact package varies. Reprovision from the PBX rather than copying this folder.
On My iPhone/Groundwire
Accounts and history in the app container. Reprovision with the same SIP credentials after reinstalling. History does not transfer, so note anything worth keeping first.
Frequently asked questions
How do I move Groundwire to a new phone?
Reprovision from the PBX on the new phone using the same QR code or credentials. Accounts follow provisioning, and history does not transfer. Screenshot call settings worth recreating before wiping.
Can Groundwire stay registered on two devices at once?
Yes, when the PBX offers it. The app registers fresh on each install with the same credentials. Concurrent registrations depend on the extension settings server side, not on anything in the app.
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