Where Does the Klarmobil App Store Data?
The Klarmobil service app keeps contracts in private storage on Android and iOS. Contracts and bills sync from servers after login.
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Klarmobil runs one kundenservice ID on both mobile OSes. Private storage holds login session plus contract cache. Usage recomputes from servers. The location matters because the session keeps the contract view available. Cached overviews accumulate between logins.
iOS adds a per install GUID. Keep credentials ready before switching phones. Folder copies never transfer login state. Clearing cache can settle stale consumption. Full storage clear logs you out. Bills return after relogin. Check consumption inside the app.
Where Klarmobil stores this, by platform
/data/data/de.klarmobil.kundenservice
Private session and contract cache for the verified Klarmobil package. Contracts sync from servers; local holds tokens.
/var/mobile/Containers/Data/Application/<guid>/Documents
GUID container for the same bundle (App Store ID 1443939047). Re login restores contracts.
Frequently asked questions
Do Klarmobil contracts survive reinstall?
No. Contracts and bills sync from Klarmobil servers after login. Local data holds session and cached overviews. Reinstall and sign back in. Keep credentials ready. Folder copies never transfer login state.
How do I fix stale Klarmobil data?
Clear cache from system settings for stale consumption. Full storage clear logs you out. Bills return after relogin. Check consumption inside the app after relogin. Keep credentials ready.
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