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Where Does LG ThinQ Store Appliances and History?

Where the LG ThinQ app keeps appliances and history on Android and iPhone, and what the account holds.

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ThinQ centers on the LG account. Washers, fridges, and ovens link over WiFi. Routines run from cloud with device help. The phone shows status, history, and SmartThinQ labs.

Same login means same home. Exact cache names shift with releases. Keep appliances online during moves so recent cycles upload. If devices vanish, check WiFi and account email first. Most cases are a 5 GHz versus 2.4 GHz onboarding mistake, not deletion. Check the in app storage readout when sizes look wrong on different releases.

Where LG ThinQ stores this, by platform

Android
/sdcard/Android/data/com.lgeha.nuts

Appliances follow your LG account. Phone holds login and cache. Washers link over WiFi to cloud. Match the email exactly on the new phone.

iOS
On My iPhone/LG ThinQ

Devices live in the ThinQ container plus cloud. Sign in to restore rooms. Phone reinstall never touches appliance link or cloud history.

Frequently asked questions

How do I move LG appliances to a new phone?

Appliances, rooms, and routines follow your LG account. Sign in on the new phone with the same login. Washers and fridges link over WiFi to the account. Check the home name before wiping, since a second account with a typo shows empty.

Does ThinQ back up appliance history?

Yes, in the cloud account for cycles and energy. The phone holds login and dashboard cache. Usage rebuilds after sign in. Export service reports from the account for records, since the phone never holds the master copy.

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