AndroidiOS

Where Does August Store Keys and Activity?

Where the August app keeps keys and activity on Android and iPhone, and what the account holds. Full paths are listed below.

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August pairs account, lock, and phone key. The lock holds firmware and offline codes. Your account holds homes, guests, and history. The phone holds the mobile key in secure storage plus cache.

Moves need owner approval on the lock side for full admin. Guests reaccept invites on the new phone. Exact secure key names are not browsable by design. Keep Bluetooth on nearby during setup. If activity thins, check the login email first. A personal versus shared home mixup is the usual empty timeline cause.

Where August Lock stores this, by platform

Android
/data/data/com.august.luna (private key, activity in cloud)

Homes follow your August account. Phone key lives in secure storage plus lock pairing. Activity follows cloud. Match the email exactly on the new phone.

iOS
On My iPhone/August (key container, activity in cloud)

Keys live in the August container plus lock hardware. Activity follows your account. Guests reaccept invites on the new phone after sign in.

Frequently asked questions

How do I move August locks to a new phone?

Homes, locks, and guests follow your August account. Sign in on the new phone with the same login. Locks pair anew over Bluetooth with owner approval. Check the home name before wiping, since a second account shows empty and looks like loss.

Does August back up lock activity?

Yes, in the cloud account for the covered window. The phone holds login and cache. Lock events rebuild after sign in. Export key reports for records, since the phone never holds the master access list alone.

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