Where Does MyQ Store Doors and History?
Where the MyQ app keeps doors and history on Android and iPhone, and what the account holds. Exact folders are covered below.
Last updated
MyQ centers on the account and hub. Openers and cameras link to your login. Schedules run from cloud with hub help. The phone shows doors, history, and guests.
Moves are sign ins. Same email, same places. Exact cache names shift with releases. Keep the hub online during swaps. If doors vanish, check WiFi and account email first. Most cases are a hub offline or a lookalike second account, not deletion. Check the in app storage readout when sizes look wrong on different releases. Screenshots of settings help when support asks for reproduction steps later.
Where MyQ Garage stores this, by platform
/sdcard/Android/data/com.chamberlain.myq
Doors follow your MyQ account. Phone holds login and cache. Openers link over WiFi to cloud. Match the email exactly on the new phone.
On My iPhone/MyQ
Doors live in the MyQ container plus cloud. Sign in to restore history. Phone reinstall never touches opener link or cloud schedules.
Frequently asked questions
How do I move MyQ doors to a new phone?
Doors, hubs, and guests follow your MyQ account. Sign in on the new phone with the same login. Openers link to the account over WiFi. Check the home name before wiping, since a second account with a typo shows empty.
Does MyQ back up door history?
Yes, in the cloud account for the covered window. The phone holds login and cache. Open events rebuild after sign in. Schedules live in the account with hub backup. Reinstalls restore the same homes after login.
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