Where Does Nomad eSIM Store Plans and Usage?
Nomad eSIM keeps purchased data plans and usage in your account with profiles installed to the phone chip. Top up before balances hit zero.
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Nomad splits eSIM ownership between account and chip. Purchased data plans with regional coverage, usage history, and top-ups live in your Nomad account. Working profiles install onto the phone eSIM chip itself.
That split decides moves: the account follows you, installed profiles do not. Install over stable WiFi before departure; airport networks fail when needed most. Name profiles per country for clean toggling. Data-only plans skip calls entirely. Hotspot allowances differ per plan. Check data balances daily.
Where Nomad eSIM stores this, by platform
Nomad app > My eSIMs (account purchases)
Purchases sync via account; profiles bind to the device chip. Install over stable WiFi before trips. Delete old profiles only after returning.
Nomad app > My eSIMs (account purchases)
Same account model as Android. Top up before balances empty. New phones need fresh installs.
Frequently asked questions
How do I top up a Nomad eSIM?
Open the plan in the app and top up before the balance empties. Usage meters lag real consumption, so buy headroom ahead of travel days. Expired plans need fresh installs, not refills.
Can I move an eSIM to a new phone?
No. Profiles bind to one device chip and cannot transfer like files. Install a new eSIM on the replacement phone from the account. Keep activation details until travel ends.
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