Where Does Shein Store Orders and Points?
Shein keeps orders and points in your account with the phone holding session cache in a private sandbox.
Last updated
Shein orders live server-side. History, points, coupons, and measurements attach to the account. The sandbox holds login session and cached listings.
Points and wallet balances follow the login across devices without transfer steps. Return labels generate from order records on demand. Both phones show identical history after sync.
Where Shein stores this, by platform
/data/data/com.zzkko
Private sandbox for session and cached listings. Orders and points are account-side. Returns generate from records on any device.
/var/mobile/Containers/Data/Application/<guid>/Documents
Sandboxed container with the same account archive. Wishlist syncs after login. Reinstalls only reset login state.
Frequently asked questions
How do I move Shein to a new phone?
Log in on the new phone. Order history, points, coupons, and wishlist sync from the account. The sandbox held cached pages that rebuild on first browse.
Where are Shein orders and returns?
Open the order from history. Tracking, returns, and refunds render from the account. Support looks orders up by account, never by phone files.
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