Where Does Zalando Store Orders and Wishlist?
Zalando keeps orders and wishlist in your account with the phone holding session cache in a private sandbox.
Last updated
Zalando orders live server-side. History, wishlist, loyalty points, and measurements attach to the account. The sandbox holds login session and cached listings.
Lounge and outlet purchases share the same account backend with separate storefronts. Returns generate labels from order records on demand. Both phones agree after login.
Where Zalando stores this, by platform
/data/data/de.zalando.mobile
Private sandbox for session and cached listings. Orders and wishlist are account-side. Returns generate from records on any device.
/var/mobile/Containers/Data/Application/<guid>/Documents
Sandboxed container with the same account archive. Loyalty status syncs after login. Reinstalls only reset login state.
Frequently asked questions
How do I move Zalando to a new phone?
Log in on the new phone. Order history, wishlist, and loyalty status sync from the account. The sandbox held cached pages that rebuild on first browse.
Where are Zalando orders and returns?
Open the order from history. Returns and refunds render from the account with prepaid labels. Support looks orders up by account, never by phone files.
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