Where Does the Shell App Store Data?
Shell keeps fueling history and ClubSmart points in private storage on Android and iOS under one shared ID.
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Fuel brand Shell runs one shared sitibv retail package on both mobile OSes. Private storage holds login session plus fueling cache. ClubSmart points live server side. The sitibv vendor string belongs to Shell IT services, which is why brand searches miss the folder.
The sitibv vendor string hides the brand, so device searches for shell miss the folder. Copy the full ID when hunting storage. Fresh login restores history after reinstall. Receipts regenerate in the app after login, so keep the account email current.
Where Shell stores this, by platform
/data/data/com.shell.sitibv.retail
Private session and fueling cache for the shared sitibv package. History syncs from Shell servers after login.
/var/mobile/Containers/Data/Application/<guid>/Documents
GUID container for the same bundle (App Store ID 1464649113). Re login restores history.
Frequently asked questions
Does Shell history transfer phones?
Log into the same Shell account on the new phone. History and ClubSmart points sync from servers. Local data holds session and station cache. Stored files return after login. System settings clear the cache.
How do I clear Shell cache?
Clear cache from system settings for stale station data. Full storage clear logs you out and drops the fueling cache. Points return after login without extra steps.
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