Where Does the TotalEnergies App Store Data?
TotalEnergies Services keeps station and card cache in private storage on Android and iOS under distinct IDs.
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TotalEnergies runs platform specific service IDs with totalservices and total flavors. Private storage holds the login session on the device. It also holds card cache and station data for daily use. The cache supports lookups between server contacts. The store stays private to the app.
Fleet cards live server side with the account. Local data is session plus station data. The two platforms do not share local data. Each install reads only its own area. A fresh login restores everything after reinstall regardless of platform. The account holds the cards.
Where TotalEnergies stores this, by platform
/data/data/com.total.totalservices
Private session and card cache for the verified services package. Cards sync from TotalEnergies servers.
/var/mobile/Containers/Data/Application/<guid>/Documents
GUID container for the total twin bundle (App Store ID 345297399). Note the suffix differs from Android.
Frequently asked questions
Do TotalEnergies cards transfer phones?
Log into the same account on the new phone. Cards sync from servers to the account. Local data still holds session and station cache. That local part does not move by itself. A fresh login restores the account on the new device.
Why do TotalEnergies IDs differ?
Android uses com.total.totalservices while iOS uses a com.total.total twin. It is the same services app with a different suffix per platform. Both entries point to the same services app. Confirm the exact string in system app info for the device.
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