Where Does TunnelBear Store Profiles and Logs?
Where the TunnelBear app keeps profiles and logs on Android and iPhone plus desktop, and what syncs.
Last updated
TunnelBear is VPN profile cloud with device clients. Your account holds plan, devices, and Teams policies. Phones and computers hold login, server cache, and optional diagnostics.
Same login means same bears and countries. Exact cache names vary by mobile versus desktop builds. Keep the app updated for server lists. If VPN fails, check the subscription email first. A second trial account with a similar name is the classic paid features missing cause. When in doubt, verify paths inside the app before trusting a remembered folder.
Where TunnelBear stores this, by platform
/sdcard/Android/data/com.tunnelbear.android
Plan follows your TunnelBear login. Devices hold login plus server cache. No browsing logs are kept. Match the email exactly on the new device.
On My iPhone/TunnelBear
Profiles live in the TunnelBear container plus cloud. Sign in to restore subscription. Reinstalls never touch plan or Teams policies.
Frequently asked questions
How do I move TunnelBear to a new device?
Sign in on the new device and subscription returns from the account. Phone and desktop hold login plus connection cache. Favorite tunnels read from cloud profile. Check the email before wiping, since a second account shows free instead of paid.
Does TunnelBear keep browsing logs?
No. TunnelBear routes traffic without keeping browsing logs. The apps hold login, server list cache, and diagnostics with consent. Reinstalls restore the same subscription after sign in. Export nothing sensitive, since there is no vault to move.
Notice an outdated path? Let us know.