AndroidiOS

Where Does WooCommerce Store Orders and Uploads?

Where WooCommerce keeps orders and uploads on servers plus the mobile app cache roles. Exact folders are covered below.

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WooCommerce lives on your WordPress server. The database holds orders, products, and settings. The uploads folder holds images. The phone app shows the same store with cache.

Same site URL plus account means same shop. Exact server paths vary by host, with public_html or www roots. Keep backups of both database and uploads together. One without the other restores products without images. For moves, migrate the site first, then sign the app into the new URL. Screenshots of settings help when support asks for reproduction steps later.

Where WooCommerce stores this, by platform

Android
/sdcard/Android/data/com.woocommerce.android

Orders live in the WordPress database on your server with uploads beside it. Phone holds login plus cache. Back up both database and uploads together.

iOS
On My iPhone/WooCommerce

Store lives on the server plus cloud account. Sign the app into the site URL to restore orders. Phone reinstall never touches server database or uploads.

Frequently asked questions

How do I move WooCommerce to a new phone?

Orders, products, and settings live in your WordPress database plus uploads folder on the server, not in the phone. Sign in on the new phone with the same site URL. Back up the server database and uploads before migrating hosts. Phone reinstalls never touch store data.

Where are WooCommerce orders stored?

Yes, in the WordPress database on your server with uploads beside it. The mobile app holds login plus order cache. Reports rebuild after sign in. Export CSVs from the dashboard for archiving, since the phone never holds the master store alone.

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