Where Does Ashby Store Candidates and Boards?
Where Ashby keeps candidates in cloud plus mobile cache on phones and computers. See the folder table below.
Last updated
Ashby is hiring cloud with device viewing. Jobs, candidates, and reports live in your company account. Phones and computers cache views and resumes.
Same work email means same boards. Exact cache names shift with All in One versus standalone builds. Keep online during swaps so scorecards upload. If boards vanish, check the company picker first. A personal email twin is the usual empty pipeline cause. When in doubt, verify paths inside the app before trusting a remembered folder. Screenshots of settings help when support asks for reproduction steps later.
Where Ashby Hiring stores this, by platform
%appdata%\Ashby (cache, boards in cloud)
Boards follow your Ashby company login. Devices hold views plus resume cache. Reports live in cloud. Match the work email exactly.
/sdcard/Android/data/com.ashby.app
Candidates live in the Ashby container plus cloud. Sign in to restore jobs. Reinstalls never touch cloud scorecards or offers.
Frequently asked questions
How do I move Ashby boards to a new device?
Sign in on the new device with the same work email and boards return from the cloud. Devices hold login and view cache only. Scorecards read from account. Check the company domain before wiping, since a second trial shows empty.
Does Ashby keep candidate history?
Yes, in Ashby cloud with full candidate history per job. Devices hold a working copy plus resume cache. Views rebuild after sign in. Export reports from Analytics for records, since devices never hold the master pipeline alone.
Notice an outdated path? Let us know.