Where Does Yale Access Store Keys and Activity?
Where the Yale Access app keeps keys and activity on Android and iPhone, and what the account holds.
Last updated
Yale pairs account, lock, and phone key. The lock holds firmware and offline codes. Your account holds homes, guests, and history. The phone holds the mobile key in secure storage plus cache.
Moves need owner approval for full admin. Guests reaccept invites. Exact secure key blobs are not browsable. Keep Bluetooth on nearby during setup. If activity thins, check the login email first. A personal versus shared home mixup is the usual empty timeline cause. Check the in app storage readout when sizes look wrong on different releases.
Where Yale Access stores this, by platform
/data/data/com.yale.lock (private key, activity in cloud)
Homes follow your Yale account. Phone key lives securely plus lock pairing. Activity follows cloud. Match the email exactly.
On My iPhone/Yale (key container, activity in cloud)
Keys live in the Yale container plus hardware. Activity follows your account. Re authorize guests on the new phone after sign in.
Frequently asked questions
How do I move Yale locks to a new phone?
Homes, locks, and guests follow your Yale account. Sign in on the new phone with the same login. Locks pair anew over Bluetooth with owner approval. Check the home before wiping, since a second account shows empty.
Does Yale back up lock activity?
Yes, in the cloud account for the covered window. The phone holds login and cache. Entry events rebuild after sign in. Export reports for records, since the phone never holds the master access list alone.
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