AndroidiOS

Where Does the BARMER App Store Data?

BARMER eCare keeps login mailbox session and cached ePA links in private storage on Android and iOS.

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BARMER ships eCare under de.barmer.ecare on Android with a matching iOS build. Private storage holds login session, mailbox cache and device binding. Letters and bonus proofs sync from servers. The local copy keeps recent PDFs handy. It cannot restore the mailbox alone.

iOS adds a per install GUID. Health data stays with the insurer and ePA. Keep login plus health card PIN ready before switching devices. Export sick notes before wiping. Check the mailbox inside the app after login to confirm the pull.

Where BARMER stores this, by platform

Android
/data/data/de.barmer.ecare

Private session and mailbox cache for the verified BARMER package. Documents sync from BARMER servers after login.

iOS
/var/mobile/Containers/Data/Application/<guid>/Documents

GUID container for BARMER eCare (App Store ID 1509460198). Re authenticate to pull documents back.

Frequently asked questions

Do BARMER documents survive reinstall?

No. Letters, bonus and ePA references sync from BARMER servers after login. Local data holds session and cached PDFs. Re authenticate on the new phone.

How do I back up BARMER documents?

Export sick notes and bonus proofs as PDF before wiping. Manual copies miss encrypted session stores. The ePA itself stays with the record provider. Keep the PDFs outside the app so a reinstall cannot touch them.

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