Where Does the HelloBetter App Store Data?
HelloBetter keeps therapy courses in private storage on Android. This post covers the verified app ID.
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Online therapy HelloBetter runs a companion package on Android. Private storage holds login session plus course cache. The companion string marks it as the patient side beside professional tooling.
An iOS build exists separately with an unverified ID, so only Android is stated here. Courses and progress live server side with the prescription. Fresh login restores everything after reinstall. Exercise sheets re download from the course plan. Session holds login plus course cache for lessons. Progress stays server side with the prescription.
Where HelloBetter stores this, by platform
/data/data/de.hellobetter.companion
Private session and course cache for the verified companion package. Courses sync from HelloBetter servers.
Frequently asked questions
Do HelloBetter courses transfer phones?
Log into the same HelloBetter account on the new phone. Courses sync from servers. Local data holds session and lesson cache. Progress returns after login without extra steps.
How do I clear HelloBetter cache?
Clear cache from system settings for stale lesson media. Full storage clear logs you out and drops the lesson cache. Progress returns after login without extra steps.
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