Where Does CloudTalk Store Calls and Settings?
CloudTalk call center recordings and agent settings, cloud account versus local cache.
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CloudTalk runs team calling from a cloud workspace with desktop, mobile and browser clients. Numbers, workflows, recordings and analytics live in the account.
Local folders cache login and assets. The dashboard is the archive for calls and compliance exports. Missing history usually means filters or roles, not missing files.
Where CloudTalk stores this, by platform
%APPDATA%\CloudTalk
Workspace calls sync after login. Use dashboard filters before assuming loss. Local cache clears safely on misbehavior.
~/Library/Application Support/CloudTalk
Same cloud model on macOS and browsers. AI summaries and tags render server side. Export from the dashboard for durable copies.
Frequently asked questions
Where do I find CloudTalk recordings?
Open the CloudTalk dashboard history with the right role. Play, download or tag from there. Retention follows plan settings, not local disk.
How do I move CloudTalk to a new computer?
Sign into the same workspace on the new computer. Numbers, flows and skills follow the account. Local reinstalls only clear session cache.
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