Where Does the SBK App Store Data?
Meine SBK keeps login session and cached mailbox documents in private storage on Android and iOS, with records restored after login.
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Siemens Betriebskrankenkasse ships Meine SBK under one Android ID with a matching iOS build. Private storage holds the login session and mailbox cache. Letters and bonus documents sync from servers after login, so local files hold cached PDFs rather than the record itself. That split decides what a reinstall keeps.
iOS adds a per install GUID. The bundle string is unverified, so quote App Store ID 1085099125 to support. Keep credentials ready before switching phones. Folder copies miss the encrypted session and never transfer login. Export sick notes and bonus confirmations as PDF from inside the app before wiping.
Where SBK stores this, by platform
/data/data/de.sbk.meinesbk
Private session and mailbox cache for the verified SBK Android package. Documents sync from SBK servers after login.
/var/mobile/Containers/Data/Application/<guid>/Documents
GUID container for Meine SBK (App Store ID 1085099125). Bundle unverified; quote the numeric ID.
Frequently asked questions
Do SBK documents survive reinstall?
No. Letters and bonus sync from SBK servers after login. Local data holds session and cached PDFs. Re authenticate on the new phone, then check the mailbox for letters. Private folder copies do not carry the session to the new device.
How do I back up SBK documents?
Export sick notes and bonus confirmations as PDF before wiping. Manual copies miss the encrypted session stores and never transfer login. Records stay with the insurer, so sign back in and check the mailbox after reinstall.
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