Where Does ScanSnap Home Store Scans and Profiles?
Where ScanSnap Home keeps its database and profiles, and where your actual scans land on Windows and macOS.
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ScanSnap Home separates its index from your images. The program database and profiles live under AppData on Windows, while the scans themselves default to a ScanSnap Home folder in Documents. On Mac the visible side is simpler: a ScanSnap Home folder inside Documents holds what you see in the main window.
Profiles decide the save destination per scan button. A profile set to ScanSnap Home creates a content record with text recognition attached. A profile set to Scan to Folder just writes an image file. Check the profile first when a scan seems missing, since it may have gone to the other destination.
Where ScanSnap Home stores this, by platform
%appdata%\PFU\ScanSnap Home
Content database and profiles sit here. Your images default to Documents\ScanSnap Home. Enable hidden files to see AppData in Explorer.
~/Documents/ScanSnap Home
Scans land in the ScanSnap Home folder inside Documents by default. Right click a record and pick Reveal in Finder to jump to the exact image file.
Frequently asked questions
How do I find where a specific scan is saved?
Use Reveal in Finder on a record (Mac) or check the profile Save to path on Windows. Database records point at image files, so moving images by hand breaks the link. Change the folder in Preferences General tab instead of dragging files around.
Can I change the ScanSnap Home folder location?
Yes, in Preferences under the General tab. Pick a local folder or a folder synced to cloud storage. The app moves future scans there. Old records stay linked to their prior location, so export anything you need before switching.
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