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Where Does Sky Go Store Downloads and Settings?

Sky Go streams from Sky servers with entitlement account-side and downloads encrypted in a private sandbox.

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Sky Go entitlement lives in the Sky account. Packages, favorites, and parental settings sync after login. The sandbox holds session plus encrypted downloads for offline viewing.

Device management is the friction point. Sky limits registered devices, and swaps sometimes need the old one removed first. Downloads never transfer; only the account does.

Where Sky Go stores this, by platform

Android
/data/data/de.sky.bw

Private sandbox for session and DRM downloads. Entitlement is account-side. Manage registered devices when the new phone hits the limit.

iOS
/var/mobile/Containers/Data/Application/<guid>/Documents

Sandboxed container with the same account archive. Downloads expire and play in-app only. Screen recording stays blocked on protected streams.

Frequently asked questions

How do offline Sky Go downloads work?

Download supported movies and series in-app and watch from downloads. Files stay DRM-locked in the sandbox and expire. Device count limits apply, so remove old devices in account settings.

How do I move Sky Go to a new device?

Log in with Sky credentials and packages return. Downloads stay on the old device and need re-fetching. Check the registered device list if the new phone refuses to play.

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