Where Does Sync.com Store Vault Files and Cache?
Where the Sync.com desktop app keeps vault files and cache on Windows and macOS computers. Exact folders are covered below.
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Sync.com is encrypted vault with desktop mirrors. Your account holds files with zero knowledge encryption. Each computer keeps a synced vault folder plus cache.
Same email means same vault. Shared folders need fresh invites on the new PC. Exact cache names shift with releases. For moves, install, sign in, pick an empty folder, and wait for download. Merging an old vault by copy creates conflicts. Let the app fetch cleanly instead. Check the in app storage readout when sizes look wrong on different releases.
Where Sync.com stores this, by platform
%userprofile%\Sync (vault folder, cache beside it)
Files live in the vault folder you picked, mirrored to encrypted cloud. Sign in and sync to a fresh folder. Cache sits beside the vault. Avoid manual merges.
~/Sync (vault folder, cache beside it)
Same vault model on Mac with files in the chosen folder. Versions live in cloud. Use the web panel to rewind. Let the app download fresh on new machines.
Frequently asked questions
How do I move Sync.com files to a new computer?
Files live in the Sync vault folder you picked during setup, mirrored to Sync cloud with encryption. Sign in on the new PC with the same email, then point the app at a fresh empty folder and let it download. Do not merge two vaults by hand.
Does Sync.com keep version history?
Yes, in Sync cloud with version history per file. The computer holds a synced copy plus cache. Edits merge on sync. Use the web panel to rewind versions. The local vault is a mirror, not the master, so deletions sync everywhere fast.
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