Where Does BlueJeans Store Recordings and Cache?
BlueJeans recordings live in cloud containers with browser downloads. Local cache paths and log spots.
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BlueJeans recordings never touch local folders. Starting recording renders in the cloud, and the owner fetches video, audio-only or transcript files through the web portal into browser Downloads. The vendor documents encrypted cloud containers with owner-only access.
What does sit on disk is app cache and logs. Versioned install folders, telemetry logs and persisted UI state live under LocalAppData with names shifting per release. Those help support tickets, never recording recovery. Legacy installs used a spaced Blue Jeans folder instead.
Where BlueJeans stores this, by platform
%LOCALAPPDATA%\BlueJeans
Logs and persisted UI state with versioned subfolders that change per update. Recordings stay cloud-only: fetch MP4, AAC or transcript files from the web portal into Downloads. Legacy path used a spaced Blue Jeans name.
Frequently asked questions
Where are my BlueJeans recordings saved?
In the cloud under the recording owner's account, fetched through the web portal Recordings page. Downloads land in browser Downloads as MP4, audio-only or transcript files. No local folder auto-collects them.
What lives in the BlueJeans AppData folder?
Logs and UI state for troubleshooting, not meetings. Support may ask for the log files after a crash. Clearing the folder logs you out without touching cloud recordings.
Who can download a BlueJeans recording?
The recording originator through their portal login. Sharing runs through portal links rather than file copies. Ask the meeting owner when the files do not appear on your side.
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