Where Does DingTalk Store Cache and Chat Data?
DingTalk caches chat media and data in DingTalk folders under AppData on Windows and Containers on Mac.
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DingTalk scatters data across several folders. On Windows the account data sits in %APPDATA%\DingTalk (per-account numeric subfolders with _v2 media trees) while cache, temp files, SQLite databases, and logs sit in %LOCALAPPDATA%\DingTalk. On macOS the sandbox container is ~/Library/Containers/com.alibaba.dingtalk.mac.
The GifEmotionFiles folder is the famous space hog: thousands of sticker files totaling gigabytes in Roaming. Version-suffixed Local folders (DingTalk_63, DingTalk_87) are leftovers from past updates. Clear through the app first; hand-deleting the database folder forces a full re-sync.
Where DingTalk stores this, by platform
%APPDATA%\DingTalk
Account media under numeric _v2 subfolders; GifEmotionFiles is the gigabyte-scale sticker cache. Cache/Temp/Log/DB live in the Local twin. Quit fully before touching either.
~/Library/Containers/com.alibaba.dingtalk.mac
Sandbox container with the same cache and database layout inside. Symlink with ln -s to relocate; back up before rewiring.
Frequently asked questions
How do I safely free DingTalk disk space?
Use the in-app cleanup first (Settings > General > Clear cache). For manual surgery, quit DingTalk fully, then clear the Cache, Temp, and Log folders. Leave the DB folder unless you accept re-downloading chat history.
Can I move DingTalk cache to another drive?
DingTalk does not offer a move option, so the community method is a directory junction: quit DingTalk, move the folder, then mklink /J from the old path to the new one. Back up first; a broken link reads as missing data.
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