Where Does Hide.me Store Logs and Settings?
Hide.me keeps client logs and a resettable settings file in Roaming Hide.me on Windows. Other platforms use in-app support only.
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Hide.me documents Windows and waves vaguely elsewhere. The Roaming Hide.me folder holds client logs plus a settings file whose deletion fixes a whole class of startup faults. Everything else arrives as downloads from the members area.
No-logs auditing covers servers, not the client diagnostics above, a distinction worth keeping straight. Mac, Linux and mobile offer in-app support flows with no filesystem paths published. Quote Windows exactly and point everyone else at the app.
Where Hide.me stores this, by platform
%APPDATA%\Hide.me\Logs
Documented client logs plus the resettable vpn.settings file. OpenVPN and WireGuard profiles download from the account area to user-chosen folders rather than fixed paths. Audited no-logs policy covers servers, not these diagnostics.
Frequently asked questions
Where are Hide.me logs and settings on Windows?
Open %APPDATA%\Hide.me\Logs for diagnostics and %APPDATA%\Hide.me\vpn.settings for configuration. Deleting the settings file resets the client, which is the documented fix for deserialization faults. Server profiles download from the members area separately.
How do I use Hide.me with my own VPN client?
Fetch OpenVPN zips from the servers page or WireGuard static configs from the members area, saving them wherever you choose. Power users drop OpenVPN files into the OpenVPN config folder with a userpass file beside them. Premium is required for third-party client use.
Where are Hide.me files on Mac and Linux?
No published paths exist. Mac sends logs through Settings Support, Linux runs the open-source WireGuard CLI with generated configs, and mobile uses in-app contact support. Windows is the only platform with documented filesystem locations.
Notice an outdated path? Let us know.