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Where Does Lightspeed POS Store Catalogs and Sales?

Where Lightspeed keeps catalogs and sales on Android and iPhone, and what lives in the back office cloud.

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Lightspeed runs from the back office down. Products, registers, and reports are edited in the web back office and pushed to phones and terminals. Each device keeps a working copy plus an offline sales queue in private storage. The dashboard reports are the long term record.

Swaps are painless when the queue is empty. Sign out old hardware after confirming Reports match. Package names vary across Lightspeed Retail and Restaurant builds, so the private path differs slightly. Do not script against the raw data path. Use the back office export for archiving sales and catalogs.

Where Lightspeed POS stores this, by platform

Android
/data/data/com.lightspeed.pos (private, plus cloud)

Catalog and reports live in Lightspeed back office cloud. Queue and cache sit privately per app flavor. Confirm Reports before wiping hardware. Package suffix varies by Retail versus Restaurant.

iOS
On My iPhone/Lightspeed (container, plus cloud)

Data follows your Lightspeed login plus the back office. Offline queue uploads on reconnect. Export sales from the web back office for books, not from phone storage.

Frequently asked questions

How do I back up Lightspeed POS data?

Catalogs, staff, and reports live in the Lightspeed back office cloud. Devices hold a synced copy plus a private offline queue. Sign in on the new device and let it sync. Keep the old device online until pending sales upload, then verify in Reports.

Do offline Lightspeed sales queue safely?

In a private queue that uploads when signal returns. The app blocks some actions offline to protect the queue. Check the sync status icon before closing. Clearing app data with a full queue deletes unsent sales, since the files are not browsable.

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