Where Does Shopify POS Store Catalogs and Orders?
Where Shopify POS keeps catalogs and orders on Android and iPhone, and what lives in Shopify admin cloud.
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Shopify POS runs from admin down. Catalogs and taxes are edited in Shopify admin and pushed to registers. Orders upload as they happen. Each phone keeps a working copy and an offline queue in private storage.
Moves are sign in affairs. Install on the new hardware, sign into the right store, and let products download. Package names vary slightly by Shopify POS versus Retail builds, so avoid scripting raw data paths. Use admin exports for books. The local queue is for continuity, not archiving. Check the sync badge before closing.
Where Shopify POS stores this, by platform
/data/data/com.shopify.pos (private, plus admin cloud)
Catalog and orders live in Shopify admin cloud. Queue and cache sit privately per build. Verify Orders before wiping hardware. Package suffix varies by POS flavor.
On My iPhone/Shopify POS (container, plus cloud)
Data follows your Shopify store login plus admin. Offline queue uploads on reconnect. Export orders from admin web for archiving, not from phone files.
Frequently asked questions
How do I back up Shopify POS data?
Products, staff, and orders live in Shopify admin cloud. Devices hold a synced copy plus a private offline queue. Sign in on the new device and let it sync. Keep the old one online until pending orders upload, then verify in Orders before wiping.
Do offline Shopify sales queue safely?
Briefly, in a private queue that uploads on reconnect. The app limits some actions offline to protect the queue. Check the sync badge before closing. Clearing app data with pending orders deletes them, since the files are not browsable by hand.
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