Where Does SumUp Store Sales and Catalog Data?
Where the SumUp app keeps sales history and catalog on Android and iPhone, and what the cloud holds.
Last updated
SumUp keeps the books in the cloud and the register on the phone. Items, taxes, and sales history follow your login. The app caches catalogs and queues offline takes in private storage that file managers cannot open on stock phones.
Device moves are therefore sign in affairs. Pair the reader again, let the catalog download, and confirm history matches the dashboard. Local receipts you printed stay on paper or email, not as files to copy. Package names differ slightly between SumUp and SumUp Solo builds, so expect small path differences.
Where SumUp POS stores this, by platform
/data/data/com.sumup.mobile (private, plus SumUp cloud)
Catalog and history sync to your SumUp account. Queue and cache live privately. Stay online until pending sales upload. Package name varies between SumUp app flavors.
On My iPhone/SumUp (container, plus cloud)
Sales and items live in the SumUp container plus the web dashboard. Pair the reader anew over Bluetooth. Export reports from the dashboard for archiving, not from phone files.
Frequently asked questions
How do I move SumUp to a new phone?
Catalog and history sync to your SumUp account, so sign in on the new phone first. The card reader pairs fresh over Bluetooth. Offline sales queue privately and upload on reconnect, so stay online until the queue clears before wiping the old phone.
Do offline SumUp sales survive without internet?
Briefly, in a private queue that uploads on reconnect. Check Sales History in the app and the web dashboard to confirm. Do not clear app data while the queue shows pending, since those files cannot be opened by hand and will be lost.
Notice an outdated path? Let us know.