AndroidiOS

Where Does the Pronova BKK App Store Data?

Pronova BKK keeps mailbox in private storage. Its ePA sibling uses a separate rise_world package. Letters sync after login.

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Pronova BKK splits its offering like DAK. The main app handles mailbox and services. The ePA sibling holds the patient record. Each keeps its own private storage. The location matters because session keeps letters reachable. Cached PDFs build up with use.

Do not mix their data dirs. Export PDFs from inside each app before wiping. Case in the package string matters on Android file hunts. Letters sync from servers after login. The ePA record lives in the separate app, not here. Deleting storage while logged in ends the session.

Where Pronova BKK stores this, by platform

Android
/data/data/com.pronovaBKK.meine_pronovaBKK

Private session and mailbox cache for the main Pronova package. Note the camel case BKK segment. ePA sibling keeps separate storage.

iOS
/var/mobile/Containers/Data/Application/<guid>/Documents

GUID container for Pronova BKK (App Store ID 1342796527). The ePA sibling is a separate listing.

Frequently asked questions

Do Pronova documents survive reinstall?

No. Letters sync from Pronova servers after login. Local data holds session and cached PDFs. The ePA record lives in the separate Pronova BKK-ePA app, not here.

What is the difference between Pronova app and ePA?

Main app is com.pronovaBKK.meine_pronovaBKK. The ePA sibling is com.rise_world.epa.pronovaBkk. Same credentials, separate local storage per app. Check mailbox inside each app after login. Export PDFs before wiping.

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