Windows

Where Does VyprVPN Store Logs?

VyprVPN keeps three documented log files on Windows under Certida LLC folders, with in-app submission. No-log status covers servers, not diagnostics.

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VyprVPN documents its Windows logs better than most VPNs. Three named files split across user Local and system ProgramData Certida trees, with an in-app sender that bundles them. Connection logging toggles apart from crash reporting.

No-log auditing covers servers while these files cover the client, a distinction support states directly. Other platforms submit through in-app flows with no filesystem paths published. Quote Windows exactly and route everyone else through Support menus.

Where VyprVPN stores this, by platform

Windows
%LOCALAPPDATA%\Certida LLC\VyprVPN\Logs\VyprVPN.log

Documented app log with server, protocol, routing and error detail. Submit through Menu Support with the include-log toggle, or copy manually with hidden files shown.

Windows
%PROGRAMDATA%\Certida LLC\VyprVPN\Logs\VyprVPNService.log

Service and connection companions under ProgramData with per-account variants beside them. Same in-app submission covers all three. No-log server posture stays unaffected by these diagnostics.

Frequently asked questions

How do I send VyprVPN logs to support?

Open the app menu, Support, Contact Support, enable Include Support Log, and send. Manual copies live in the Local and ProgramData Certida trees below. Connection logging toggles separately under About Reporting.

Where are VyprVPN log files on Windows?

The app, service and connection logs split across Local and ProgramData Certida folders with the documented names below. Hidden files must show in Explorer to see AppData. Crash reports toggle separately under the same Reporting screen.

Do VyprVPN logs break its no-log claim?

It stays intact. Generating diagnostics never touches the audited no-log server posture, which covers traffic rather than client troubleshooting files. Local logs exist for user-consented support only.

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