Where Does Zettle Store Products and Sales?
Where Zettle keeps products and sales on Android and iPhone, and what lives in myZettle web cloud (details below).
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Zettle pairs a reader with a phone app backed by myZettle web. Catalogs and sales history follow your login. The phone caches products and queues offline takes privately. That makes moves easy when the queue is empty.
Pair the reader anew on the new phone over Bluetooth. Let products download fully before selling. Package names differ slightly by region builds, so raw data paths shift. Use myZettle exports for tax records. The phone queue is continuity cover, not the books. Reader pairing resets on each new phone.
Where Zettle POS stores this, by platform
/data/data/com.izettle.mobile (private, plus cloud)
Products and history sync to myZettle web. Queue and cache live privately. Pair the reader anew over Bluetooth. Package suffix varies by region build.
On My iPhone/Zettle (container, plus cloud)
Sales follow your Zettle login plus myZettle web. Offline queue uploads on reconnect. Export reports from the web dashboard for archiving.
Frequently asked questions
How do I move Zettle to a new phone?
Products and history live in myZettle web cloud. Devices hold a synced copy plus a private queue. Sign in on the new phone with the same account and let it sync. Keep the old one online until pending payments upload, then verify in Sales.
Do offline Zettle payments queue safely?
Briefly, in a private queue that uploads on reconnect. The reader pairs fresh over Bluetooth on the new phone. Do not clear app data with pending payments, since the queue files are not browsable and will be lost on wipe.
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