Where Does Zoho Cliq Store Sessions and Cache?
Where the Zoho Cliq desktop app keeps sessions and cache on Windows and macOS, and how to reset it safely.
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Zoho Cliq desktop is an Electron app with a familiar layout. Sessions, workspace choice, and message cache live under a Cliq folder in AppData Roaming on Windows and Application Support on Mac. Logs sit beside them for troubleshooting.
Server history is the backup. Wiping local files costs your login and unsent drafts, not channel history. For migration just reinstall and sign in. Copying the raw folders between machines sometimes carries a stale session that fails, so a fresh login beats a folder transplant for this app.
Where Zoho Cliq stores this, by platform
%appdata%\Zoho Cliq
Sessions and cache live here. Clear Cache subfolders to stay signed in. Delete the whole folder with the app closed for a clean logout and fresh sync.
~/Library/Application Support/Zoho Cliq
Same Electron layout under Application Support. Use Go to Folder in Finder since Library hides by default. Logs beside the session help support diagnose call issues.
Frequently asked questions
How do I fix Cliq stuck on loading?
Delete the Cliq folder under Roaming (Windows) or Application Support (Mac) with the app closed, then sign in again. Channels and files return from the server. Drafts typed but never sent are the only loss, since they lived only in local storage.
Can I clear Cliq cache without logging out?
Yes, under Cache and Local Storage inside the same app folders. Clearing those drops images and thumbnails without logging you out. Delete the whole Cliq folder only for a full logout. History itself syncs from the Zoho servers on sign in.
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